The museum welcomes visitors with disabilities and we will do all that we can if any assistance is needed. Portable hearing loop devices are located where we offer audio presentations. The ground floor of the house, the Tea Parlour and the Gift Shop have level or ramped access. The first floor, which accommodates the Oates Galleries and Gilbert White’s Bedchamber, Study and Meeting Room is only accessible via stairs: there is no lift. However, we have two hand held monitors containing a variety of images and information from the less accessible areas of the museum which can borrowed by those with restricted mobility.

The garden is accessible on well-kept grass and paths specially laid with very shallow gravel. There are several wheelchair adapted picnic benches throughout the grounds. The parkland beyond the garden is sloping and laid to rough grass. The museum has a non-motorised wheelchair which visitors are free to borrow – just ask at Reception.

A short film ‘The Oates Collection’ was produced following the recent refurbishment of the Captain Lawrence Oates galleries at Gilbert White’s House. The film, produced as a student project, provides a virtual tour for those unable to access the first floor galleries.

Visitors with disabilities are admitted at the standard rate but on request the necessary accompanying carer, personal assistant or companion is given free entry.

Access for All Admit One Card

To save having to ‘request’ a companion’s free entry an ‘Access for All Admit One Card’ can be issued by our Receptionist or Duty Manager. This card is made out in the name of the disabled person, not the companions, so there is not a restriction to taking the same person on each visit. To request an Access for all Admit One Card, please either email  or ask at reception when you visit.


Official Guide Dogs are welcome in the house. Well behaved dogs are permitted in the garden with responsible owners, but must be kept on leads.